This is not O2 but a community of customers like yourself so we can't access accounts.
Use social media to report
Replacement SiM must be sent to your home address
Guide: Lost or Stolen O2 Device? - How to Report it
https://support.google.com/pixelphone/announcements/9789439?sjid=6162525835165399766-EU
@Hannah34 wrote:
I am currently travelling Thailand. My purse was stolen and my SIM card with it. Please can I cancel my SIM card and have another sent to me. Many thanks
This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
