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I have had my phone stolen out of a store

CaroleP
Level 1: Joiner
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Put my phone down in M&S tonight while shopping someone lifted it I have all my stuff on and my contract and number is with this company what do I do 

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MI5
Level 94: Supreme
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@CaroleP 

You need to report the loss to O2 asap Guide: Lost or Stolen O2 Device? - How to Report it 

Informing the store (CCTV) and the Police is also a good idea to log it and get a crime number for any insurance you have.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127532 Posts
  • 614 Topics
  • 22169 Solutions
Registered:

@CaroleP 

You need to report the loss to O2 asap Guide: Lost or Stolen O2 Device? - How to Report it 

Informing the store (CCTV) and the Police is also a good idea to log it and get a crime number for any insurance you have.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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131 Views