cancel
Showing results for 
Search instead for 
Did you mean: 

I have had my phone stolen out of a store

CaroleP
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Put my phone down in M&S tonight while shopping someone lifted it I have all my stuff on and my contract and number is with this company what do I do 

Message 1 of 2
481 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151801 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@CaroleP 

You need to report the loss to O2 asap Guide: Lost or Stolen O2 Device? - How to Report it 

Informing the store (CCTV) and the Police is also a good idea to log it and get a crime number for any insurance you have.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
478 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151801 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@CaroleP 

You need to report the loss to O2 asap Guide: Lost or Stolen O2 Device? - How to Report it 

Informing the store (CCTV) and the Police is also a good idea to log it and get a crime number for any insurance you have.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
479 Views