Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! New contract same network want to keep number!

I have just bought 13pro via a company but still on the 02 network ( over £1000 cheaper than upgrade) I managed to get my pac code after a faff and gave that over so I could keep my original o2 number - the new phone has arrived but with a new sim an...

Km123 by Level 1: Joiner
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Resolved! Inclusive zone bolt on

I have a 100GB data and unlimited txts and talk contract does this entitle me for the inclusive zone bolt on as I’m travelling to Turkey soon ?

J-md147 by Level 1: Joiner
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Resolved! PAC Transfer

Despicable O2 blocking my legal right to leave with my number. Phone 202 for a new contract and you wait 5 mins. Phone for PAC and quoted 1 hour wait

Max999 by Level 1: Joiner
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Resolved! Need to amend an order ASAP....

Good evening, I have just placed an order for an upgrade on my current package. I had issues with the O2 site and when the order confirmation came through it has selected the wrong colour of phone. Does anyone know how I can amend this order before i...

Resolved! Data Roaming

Hi All - so I am living in Athens at the moment and working remotely - I am a sole trader working on a number of UK based projects. My data roaming charges are going up each month ... in spite of my usage not really changing. I am interested to see i...

Resolved! COVID-19 PASS - scam?

Received a text today at 04:11am from +44 7305 064294 from the NHS apparently. I'm eligible to apply for a COVID-19 pass. If I don't apply, I may be fined. The text then provides a link so that I can apply.I think this is a scam. Anyone else agree or...

GD_02 by Level 1: Joiner
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Resolved! Six months free airtime plan

Hi In August, I upgraded with a new 36 month contract with a device plan and a special offer of the first six months of the airtime plan for free. Later in August they took payment for both plans - when I asked why they said the free six months would...

AnnMay by Level 1: Joiner
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Resolved! Disney Plus activation link not working

I've tried activating my disney plus extra offered as part of my upgrade within the 28 day period and it doesn't seem to work. I tried earlier in the week and then this evening which is the last day. Any help to resolve this much appreciated?