See if any of the things in this guide helps @Shazza22
1 of them is to use the My Network app and report the issue - if you know of anyone else having the same problems get them to do it too as the more reports the bigger focus it will get.
Guide: How can I sort out my network issues?
Guide: Is the network down for me or everyone?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
