How do I add another number to the O2 Boostbox? Can we do this without having to contact the network

[Anonymous]

I was with Vodafone previously and also had signal issues. I used the Vodafone version of the O2 Boostbox and could add numbers online.

Can you do the same with the Boostbox? 

[Cleoriff]

Hi @Anonymous Welcome to the forum. Are you a business customer? Either way I have limited knowledge regarding boostboxes and what's allowed so I am sure @MI5 or @adamtemp64 will be able to advise further ..

[Wa10 · Accepted solution]

"Adding phones or changing sim
To update your Access List with a new number or to change your address, you'll need to contact Boostbox Support."

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Business)...

Hope this helps a bit @Anonymous - give support a call and I'm sure they'll get it sorted for you.  

[Cleoriff]

Thanks for that @Wa10

[MI5]

As they are only for business customers you need to call business customer services on 8002 from your o2 business phone.

[Cleoriff]

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@MI5 wrote:
As they are only for business customers you need to call business customer services on 8002 from your o2 business phone.

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Thanks @MI5. I thought that was the case but as the op never mentioned what sort of customer they were..I thought I would mention you or Adam...(All beyond my limited knowledge Lol)

[Anonymous]

My wife has changed her phone to 02  unfortunately I didnt realise it does'nt connect automatically to my 02 Boostbox, this leaves her with no signal at home,(closest signal is approx 300yds from us)  is it possible to add another number to my 02 Boostbox online ? or can you let me know how to get it sorted, Thanks

[MI5]

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wrote:

My wife has changed her phone to 02  unfortunately I didnt realise it does'nt connect automatically to my 02 Boostbox, this leaves her with no signal at home,(closest signal is approx 300yds from us)  is it possible to add another number to my 02 Boostbox online ? or can you let me know how to get it sorted, Thanks

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You need to contact customer services on 8002 from your phone @Anonymous

[jonsie]

You do need to call 8002 more information if you need it here

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Business)...