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Galaxy buds how to claim

Promotion
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I received a upgrade last week and i have to claim the Samsung Buds but the information they sent me to claim them is out of date how do i claim these buds??

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KingAmo
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@Promotion
headphones. Ends 5 August.

Each year your Airtime Plan will be adjusted on your April bill by the RPI rate of inflation announced in the preceding Feb. See o2.co.uk/prices.

Free Gift with Purchase: Promoter: Samsung Electronics (UK) Limited. UK or ROI residents (18+) (Individual Participant) or registered Companies (Company Participant) only. Purchase a selected new Samsung Galaxy S20 5G, S20 Ultra 5G, S20+ 5G or Samsung Galaxy S20+ 5G Enterprise Edition (Promotion Product) from O2 (Participating Retailer) between 02/07/2020 – 05/08/2020 and claim a pair of Samsung Galaxy Buds+ wireless headphones in white (Reward) by redemption. No cash alternative. Promotion Product must be received and not returned. Individual Participants must complete the online claim form in the Benefits section of the Samsung Members app pre-installed and Company Participants must complete the online claim form on the website http://20202.samsungpromotions.claims/o2summer), upload proof of purchase and provide all other required information within 30-60 days of the date of purchase (Claim). Maximum 1 Claim per Promotion Product purchased, maximum 1 Claim per Individual Participant, maximum of 2 claims per household, and a maximum of two-hundred (200) Claims per Company Participant. See http://20202.samsungpromotions.claims/o2summer for full Promotion terms.
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Promotion
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Thanks for this so if i understand it correctly i can not actual claim for them until 30 days AFTER my purchase! Is this correct?


@KingAmo wrote:
@Promotion
headphones. Ends 5 August.

Each year your Airtime Plan will be adjusted on your April bill by the RPI rate of inflation announced in the preceding Feb. See o2.co.uk/prices.

Free Gift with Purchase: Promoter: Samsung Electronics (UK) Limited. UK or ROI residents (18+) (Individual Participant) or registered Companies (Company Participant) only. Purchase a selected new Samsung Galaxy S20 5G, S20 Ultra 5G, S20+ 5G or Samsung Galaxy S20+ 5G Enterprise Edition (Promotion Product) from O2 (Participating Retailer) between 02/07/2020 – 05/08/2020 and claim a pair of Samsung Galaxy Buds+ wireless headphones in white (Reward) by redemption. No cash alternative. Promotion Product must be received and not returned. Individual Participants must complete the online claim form in the Benefits section of the Samsung Members app pre-installed and Company Participants must complete the online claim form on the website http://20202.samsungpromotions.claims/o2summer), upload proof of purchase and provide all other required information within 30-60 days of the date of purchase (Claim). Maximum 1 Claim per Promotion Product purchased, maximum 1 Claim per Individual Participant, maximum of 2 claims per household, and a maximum of two-hundred (200) Claims per Company Participant. See http://20202.samsungpromotions.claims/o2summer for full Promotion terms.

 

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MI5
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The 30 day wait is to cover the cooling off period where purchases may be cancelled by the customer.
You cannot claim the free offers if the contract is cancelled.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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royboy
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bud offer ceased for purchases after the 5th july.  even so they not being honoured on a phone purchased on 20th of june good luck with that one.

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