Solved: Re: Extras

Qaran · ‎19-03-2021

I tried to activate my Extra (Amazon Prime) and it says (You indicated you are a new customer, but an account already exists with the e-mail) and i know that i don't have any account in Amazon. So how do i activate the account? Please help.

MI5 · ‎19-03-2021

@Qaran

How to here Guide: Adding and removing O2 Extras

Someone must have set up an Amazon account previously so check with Amazon to remove it if not used anymore.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎19-03-2021

@Qaran

How to here Guide: Adding and removing O2 Extras

Someone must have set up an Amazon account previously so check with Amazon to remove it if not used anymore.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

madasaf1sh · ‎19-03-2021

@Qaran

Have you ever had any trials of Amazon Prime or the likes?

It may be worth contacting Amazon Customer support via live chat and they will be able to tell you if your email exists...

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

O2

Extras

Re. Telephone number (REMOVED)

Redeem extra

2 SIMS on same number/contract?

Bills

Disney Plus Premium for 7.99 / month ?