Extra £6,- on my bill
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 09-12-2024 13:58
- 14163 Posts
- 125 Topics
- 410 Solutions
09-12-2024 14:04 - edited 09-12-2024 14:05
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
09-12-2024 14:04 - edited 09-12-2024 14:05
Hi @Valentina69
You can see extras etc on your bill in MYO2
We are a customer based community so we can't access accounts etc so if you can't see your charges in MYO2
Contact o2 customer services Here
Guide: How to find help & contact O2
HAPPINESS IS BEE SHAPED
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 09-12-2024 14:30
This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2
And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Thanks
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

