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Extras

Qaran
Level 1: Joiner
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I tried to activate my Extra (Amazon Prime) and it says (You indicated you are a new customer, but an account already exists with the e-mail) and i know that i don't have any account in Amazon. So how do i activate the account? Please help.

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MI5
Level 94: Supreme
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@Qaran 

How to here Guide: Adding and removing O2 Extras  

Someone must have set up an Amazon account previously so check with Amazon to remove it if not used anymore.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151774 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Qaran 

How to here Guide: Adding and removing O2 Extras  

Someone must have set up an Amazon account previously so check with Amazon to remove it if not used anymore.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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@Qaran

Have you ever had any trials of Amazon Prime or the likes?

It may be worth contacting Amazon Customer support via live chat and they will be able to tell you if your email exists...
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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