Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Order not processing

I ordered a phone last week, paid the upfront cost and got and order number but the order won't go from ordered to processed when I look up recent orders. Any help?

Jorm by Level 1: Joiner
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Missed delivery

Order number 317433471I ordered delivery for 8am to 12pm and I would like to know where my order is as I didnt use my phone number to recieve texts on tracking

Resolved! Stolen Phone

Can someone please explain how I can contact O2 from abroad to tell them about a stolen phone.No phone so I can't ring a number!

JanetS by Level 1: Joiner
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Resolved! Extras

I tried to activate my Extra (Amazon Prime) and it says (You indicated you are a new customer, but an account already exists with the e-mail) and i know that i don't have any account in Amazon. So how do i activate the account? Please help.

Qaran by Level 1: Joiner
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Resolved! DOB changes

Date of birth was entered wrongly in O2 account.now cannot be changed.My DOB is 20/08/1994

Resolved! disney

I got disney from o2 the price was same as disney £7.99 so got disney of o2 got my o2 bill it shows disney £7.99 plus vat but from disney its £7.99 including vat and cant cancel disney from o2 till august

gd1 by Level 1: Joiner
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Resolved! Problems with Audible membership after O2 offer ends

I had a 6 months Audible extras deal when I took out my SIMO contract. That offer ended on the 10th and I have tried reinstating my usual Audible membership however I get an error. Audible insist the fault lies on O2s end. Has anyone else had issues ...

DonnaD by Level 1: Joiner
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