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Level 1: Joiner
Posts: 1
Registered: ‎07-06-2019
Accepted Solution

Extra charges to phone bill

I pay my sons phone bill but he has been buing google play and microsoft programs. I would like to bar him from doing this as the bill are getting to high.  Also premium texts I want barred. How do I go about this.


Posts: 115,812
Topics: 571
Solutions: 15,917
Registered: ‎04-04-2012

Re: Extra charges to phone bill

@Lyn1955 You need to call customer services and ask them to place a bar for all direct to bill and charge to mobile charges on the account. 


I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Posts: 0

Re: Extra charges to phone bill

If he is running big bills then perhaps he should be on pay as you go
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Extra charges to phone bill

Hi @Lyn1955, how are you getting on with these bars? Did the advice above help you get everything in order?


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