EU charges
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on 09-08-2022 21:46
I’m disgusted at getting a phone bill that is 204.00 when I was in turkey in June. I’m struggling to pay it just now. O2 won’t take it off my account and after the different mobile companies sayed they wouldn’t charge. For exampl found this
on martins money advice website
In the report, Martin Lewis, founder of MoneySavingExpert.com, said: "I've no faith in mobile firms to self-regulate. When we left the EU, they promised not to reintroduce European roaming charges… yet most of the big networks have broken that promise.
"So our report calls on Ofcom to not trust voluntary promises – we need to reintroduce the formal, compulsory consumer protections.
"And it's time too, to define time. We need to ban a daily roaming fee charged for use 'up to 11.59pm' without even mentioning in which time zone. Instead, we recommend all providers must define a roaming 'day' as a 24-hour period from first use, clearly explain that in the arrival text, and alert customers at least an hour before the daily charges end."
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09-08-2022 21:51 - edited 09-08-2022 21:52
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09-08-2022 21:51 - edited 09-08-2022 21:52
Your problem is that Turkey is not in EU so your argument is irrelevant.
Guide: Roaming in Turkey and Cyprus
EU roaming is free with O2 (the only big network to offer this) and upto 25gb of data use per billing period.
https://www.o2.co.uk/eu-roaming
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

