Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Change delivery date

Hi, my delivery for the iPhone 13 pro max is set to come by Monday 1st august. Is it possible to change this to the following day on Tuesday 2nd August?

Resolved! O2 recycle payment

Still have not received my £277 from o2 for my iPhone 7 which says it is processing when I asked in store its now 9 days and still no payment

Resolved! o2 extras "Portal is not available now. Sorry for that. Please try again later."

I've been having non stop issues since i've signed up. My number port hasn't gone over since the 13th, called up numerous times and always told we'll raise a case and someone will get back to you within 5 working days with nothing happening. Raised a...

Resolved! Favourites

how do I find my favourites to choose on. Upgraded on Mon and had email saying click here to choose a favorite but just takes me to main page. Can someone direct me to correct page please TIA

Resolved! Gift card

Hi does anyone have a link for a site where I can claim the £300 gift card as I've just bought a galaxy s22?

Resolved! New sim

I've lost my phone so I need to order a new sim card

Resolved! Call Log

I need a call log showing incoming, outgoing and missed calls from the start of the Year until now, please.

Resolved! My number has not yet been ported

I placed order [Removed] for an O2 SIM contract and chose to keep my number [Removed] on 14/7/22. I activated my sim with temporary number [Removed] on 16/7/22 but my own number has still not been ported - can you please advise? Frenna Trotman

Resolved! Sim Cancellation and now I am seeing a direct debit in my account

I cancelled the O2 SIM card that was suppose to be sent to me a few days ago, as it was mistakenly sent by the company to another address. I called customer service a few days ago and I was said that it was cancel and nothing was going to be charge t...

How do I remove age restrictions?

O2

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