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Did not receive offer when upgrading

sheryl3
Level 1: Joiner
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on ‎01-03-2023 21:10

on ‎01-03-2023 21:10

I upgraded in July and chose to have the £200 shopping voucher as my “offer” still have not received anything! Didn’t get any promotions either! 

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Enlli
Level 69: Guiding Light
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on ‎01-03-2023 21:19

on ‎01-03-2023 21:19

Was it this one?

May be a bit late 8 months in

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎01-03-2023 21:19

on ‎01-03-2023 21:19

@sheryl3 

Probably way too late now but reach out to O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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