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Level 1: Joiner
Posts: 1
Registered: ‎16-01-2018
Accepted Solution

Claim galaxy ear buds

How to claim galaxy ear buds have just ordered the s10 and currently have an iPhone so cannot download the galaxy app and when going online and signing up with galaxy I can’t click on anything to proceed to the benefit section
Posts: 104,340
Topics: 552
Solutions: 13,493
Registered: ‎04-04-2012

Re: Claim galaxy ear buds


You will have to wait to receive the S10 to claim through the Galaxy app as it is a Samsung promotion. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Claim galaxy ear buds

Good morning @Joel, and congratulations on your pre-order, it's very exciting! I hope the info above answered your question but pelase let us know if there's anything else we can help you with. slight smile

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Posts: 89,924
Topics: 745
Registered: ‎14-01-2013

Re: Claim galaxy ear buds

Terms and conditions of Promotion here


Claim a pair of wireless Galaxy Buds 

Promoter: Samsung Electronics (UK) Limited. Must be a resident of or a company registered in the UK, Isle of Man or Channel Islands (18+). Pre-order a new Samsung Galaxy S10 or S10+ from a participating retailer between 20/02/2019 – 7/03/2019 and claim a pair of Samsung Galaxy Buds in white by redemption.

No cash alternative. Customers must complete the online claim form in the Benefits section of the Samsung Members app pre-installed, upload proof of purchase and provide all other required information before 8 April. Maximum 1 claim per Promotion Product purchased and maximum of 250 claims per Participant. See at www.samsung.com/uk/offer/galaxys10-preorder for full Promotion terms.



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