Solved: Claim galaxy ear buds

Joel · ‎27-02-2019

How to claim galaxy ear buds have just ordered the s10 and currently have an iPhone so cannot download the galaxy app and when going online and signing up with galaxy I can’t click on anything to proceed to the benefit section

Cleoriff · ‎04-03-2019

Terms and conditions of Promotion here

Claim a pair of wireless Galaxy Buds

Promoter: Samsung Electronics (UK) Limited. Must be a resident of or a company registered in the UK, Isle of Man or Channel Islands (18+). Pre-order a new Samsung Galaxy S10 or S10+ from a participating retailer between 20/02/2019 – 7/03/2019 and claim a pair of Samsung Galaxy Buds in white by redemption.

No cash alternative. Customers must complete the online claim form in the Benefits section of the Samsung Members app pre-installed, upload proof of purchase and provide all other required information before 8 April. Maximum 1 claim per Promotion Product purchased and maximum of 250 claims per Participant. See at www.samsung.com/uk/offer/galaxys10-preorder for full Promotion terms.

https://www.o2.co.uk/shop/samsung/galaxy-s10#contractType=paymonthly

Veritas Numquam Perit

View solution in original post

MI5 · ‎27-02-2019

@Joel

You will have to wait to receive the S10 to claim through the Galaxy app as it is a Samsung promotion.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎04-03-2019

Good morning @Joel, and congratulations on your pre-order, it's very exciting! I hope the info above answered your question but pelase let us know if there's anything else we can help you with.

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

Cleoriff · ‎04-03-2019

Terms and conditions of Promotion here

Claim a pair of wireless Galaxy Buds

Promoter: Samsung Electronics (UK) Limited. Must be a resident of or a company registered in the UK, Isle of Man or Channel Islands (18+). Pre-order a new Samsung Galaxy S10 or S10+ from a participating retailer between 20/02/2019 – 7/03/2019 and claim a pair of Samsung Galaxy Buds in white by redemption.

No cash alternative. Customers must complete the online claim form in the Benefits section of the Samsung Members app pre-installed, upload proof of purchase and provide all other required information before 8 April. Maximum 1 claim per Promotion Product purchased and maximum of 250 claims per Participant. See at www.samsung.com/uk/offer/galaxys10-preorder for full Promotion terms.

https://www.o2.co.uk/shop/samsung/galaxy-s10#contractType=paymonthly

Veritas Numquam Perit

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