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Check balance on elderly relatives phone

Soz1967
Level 1: Joiner
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Hi. Is there any way to check the balance on my dads phone when he lives 200 miles away. I've tried to log in but it says it's going to send a text to verify, he is 80 with dementia so won't understand what is going on to tell me the code

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madasaf1sh
Level 78: King of Kings
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@Soz1967 

 

If you cant get into the account then no, as you need to get past the account security.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12391 Posts
  • 79 Topics
  • 3272 Solutions
Registered:

@Soz1967 

 

If you cant get into the account then no, as you need to get past the account security.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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