Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
Why is it not changed yet ? Do I need to text something to any particular number ? I texted SWAP to 20220 as I was said to do from a text I got from O2 UK. Still nothing has changed
Hi, I've been a customer with O2 for over 3 years now, having my phone through them and my monthly contract. I've never missed a payment, have upgraded in between and paid the old device in full, etc. Yesterday I ordered an Apple Watch and now the or...
Hi I received a phone call yesterday from this number 01737570027 regarding an upgrade or change tariff. Just want to make sure this is a legitimate number for O2. Thank you.
Hi. I cant activate me Amazon Music Unlimited Extra … When I click the link to complete the activation it comes up Activation Error … Seems a few are having the same issue … I have 14 days left to activate … please help
I'm going to America tomorrow and want to know what I need to do to my phone so I don't incur charges. I have O2 travel as part of my pay monthly contract, my wife doesn't. We know she needs to activate the O2 travel and will be charged at £6/day but...
I recently decided to terminate the contract on a mini WIFI hub that I had bought several years ago from O2. I couldn't find any way of doing so online and I therefore decided to cancel the direct debit. I knew a final bill would be sent out by email...
My partner and I both bought new phones on 2nd November. Neither of us got an email within 14 days to claim the £200 Mastercard so we both sent emails to help@o2redeem.co.uk. 22nd November and we both get asked for proof of purchase, which we promptl...
How do I change my spend cap
I have been trying to activate my 6 months Amazon music extra but I keep getting a message saying "activation error". I have tried the O2 customer service and they told me to contact amazon but amazon have now told me to contact O2. Any ideas?
Ordered Apple Airpods, with a deposit and paying rest over 12 months. Buy, have had the total payment taken off my bank account?
