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Check balance on elderly relatives phone

Soz1967
Level 1: Joiner
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Hi. Is there any way to check the balance on my dads phone when he lives 200 miles away. I've tried to log in but it says it's going to send a text to verify, he is 80 with dementia so won't understand what is going on to tell me the code

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madasaf1sh
Level 78: King of Kings
  • 12108 Posts
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@Soz1967 

 

If you cant get into the account then no, as you need to get past the account security.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12108 Posts
  • 69 Topics
  • 3230 Solutions
Registered:

@Soz1967 

 

If you cant get into the account then no, as you need to get past the account security.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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