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Cannot activate Amazon music

PGC1
Level 1: Joiner
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O2's Amazon music unlimited offer cannot be activated. Amazon does not recognize it. When trying go redeem the extra, I was transferred to Amazon's site and got an "Activation error" message. I tried to get support from Amazon and they couldn't help arguing they don't have the details of the offer and suggested that I reached out to O2. When I finally could talk to an O2 assistant, well, you guessed it, he told me that everything was ok in O2 and that I should reach out to Amazon. And closed the chat session on my face.

Well, it seems O2 is not willing to honour its offer. Shame on them.
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jonsie
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Marjo
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Hi @PGC1 , I came across your topic here and was sorry to read you were having trouble setting up your Extra a few days ago. Did you manage to get this sorted in the end, or do you need any additional help still?

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