cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot activate Amazon music

PGC1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
O2's Amazon music unlimited offer cannot be activated. Amazon does not recognize it. When trying go redeem the extra, I was transferred to Amazon's site and got an "Activation error" message. I tried to get support from Amazon and they couldn't help arguing they don't have the details of the offer and suggested that I reached out to O2. When I finally could talk to an O2 assistant, well, you guessed it, he told me that everything was ok in O2 and that I should reach out to Amazon. And closed the chat session on my face.

Well, it seems O2 is not willing to honour its offer. Shame on them.
Message 1 of 3
418 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 94023 Posts
  • 610 Topics
  • 7019 Solutions
Registered:
Message 2 of 3
412 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hi @PGC1 , I came across your topic here and was sorry to read you were having trouble setting up your Extra a few days ago. Did you manage to get this sorted in the end, or do you need any additional help still?

Message 3 of 3
389 Views