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Can't connect to Wifi Extra on London Underground

rich_b
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Hi I have been using Wifi Extra to automatically connect to the London Underground wifi for the last couple of months, but now it's stopped working saying 'Connection Failure'.  I can still get onto the service though the Virgin wifi network, but you have to go through the splash page and it's easier to use Wifi Extra to automatically connect. 

 

Customer services have told me to reinstall the o2 wifi app, which I have done, but even with the app freshly installed, it still fails. 

 

I did also speak to someone in tech support who said it should be working, but he said Wifi Extra on the underground was for business users only, which I'm not sure about, as I've never had a business account, so I don't think it would have ever worked.

 

Thanks for any help.

Rich

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Qba
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It’s rubbish
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