Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Amazon Prime Video Claim

Last week i claimed an offer where i got 6 month amazon prime video for free. I claimed it and it said that something would get sent to my email address linked to my O2 account. I still have not received anything. Is there anything I can do in terms ...

Joe-M1 by Level 1: Joiner
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Resolved! O2 extra

I had an amazon prime subscription as my extra which I redeemed. I have just had to cancel my previous subscription as amazon were continuing to charge me. Now the free subscription isn't showing on my amazon account. Spoke to amazon and they can't s...

Brenny_uk by Level 1: Joiner
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Insurance claim

How do you make an insurance claim? The my02 app tells you to ring customer service and when you do the automated service tells you to use app???

DillonG by Level 1: Joiner
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Resolved! Change my extra

I have chosen Disney but wanted magazines is there a way to change choice

fay1 by Level 1: Joiner
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Resolved! Oppo free claim

So I put in my claim but no confirmation or anything about the free headset when purchasing oppo . How would I know if I'm getting it or not ....

Nibbles by Level 1: Joiner
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Accidentally used STAC instead of PAC

I was switching networks and by mistake requested STAC code instead of PAC, my old O2 sim is not working anymore, is there any way to get PAC code from old O2 sim so that I can bring it to new provider?

Tadicus by Level 1: Joiner
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Resolved! Transfer of ownership personal to personal September 2020

Hi, I just want to get a number transferred to my son, now that he is an adult. He has tried calling 202 from his phone over the last few weeks, and has waited and waited, eventually given up. We now live in different places due to lockdown, so it wo...

Saucy1 by Level 1: Joiner
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02 WiFi Hotspot connects but no service.

I can connect to an 02 WiFi hotspot and my phone recognises that it is a "fast" connection but thats about as far as it goes. I cannot access the Internet at all even to sign in as a customer to put in my mobile number. Does anybody have a fix for th...

DaveEvans by Level 1: Joiner
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