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Upfront cost

Drew2
Level 1: Joiner
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I bought the new iPhone 12 pro max with an upfront cost of £30, I added a case and screen protector for a total of £50. I payed with Apple Pay and the money went out but it hadn’t proceeded with the purchase and I had to enter my card details, this lead to me being charged £100 instead of £50 upfront. Would I be refunded the other £50 or will I have to contact o2 support
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MI5
Level 94: Supreme
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@Drew2 

You'll probably need to call customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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