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Level 1: Joiner
Posts: 1
Registered: ‎12-12-2018
Accepted Solution

Broken Data

From this morning my data has turned itself off and has not come back on, I gave turned it off and on to no results, turned my phone off and on to no results and also reset my settings to no result

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Posts: 92,867
Topics: 751
Registered: ‎14-01-2013

Re: Broken Data

[ Edited ]

@Abbie2001

Have you checked your network status? https://status.o2.co.uk/

Also check My O2 to make sure you haven't exceeded your data limit http://www.o2.co.uk/myo2

*The Game Is On*

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Posts: 108,717
Topics: 561
Solutions: 14,395
Registered: ‎04-04-2012

Re: Broken Data

Have you used all of this months allowance?
http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Broken Data

Good morning @Abbie2001, did you get a chance to try out either of the above suggestions? How are you getting on with your data? 

 

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