Accessory delivery courier, late arrival.

[Dkvinyls]

Good afternoon,

Has anyone got any experience of who O2 use to deliver accessories? I ordered an accessory on Thursday and selected paid timed delivery to arrive on Friday PM. I got an email to let me know that my item had been dispatched and delivery would be made Friday PM, a tracking number was included but it doesn't work on UKmail, Yodel, DHL, DPD or royal mail. Are there any other couriers to check?

Regards

Dave

[Dkvinyls · Accepted solution]

Well thanks to Emilie and some foot stamping on social media the issue looks like its resolved. The social media live chat team are crediting my account with substantially more than the original order value to allow me to re-order without losing out (just got to wait 24 hours for the credit).

Its great when you get through to the right people and I'm really happy its resolved, but it shouldn't take this much foot stamping to get to a resolution.

Thanks for everyones help.

[MI5]

Good news, at last