Accessories missing from new phone

[Anonymous]

Picked up my new phone Saturday Nokia Lumia 735 to find that headset/earphones was missing from the box? It states on EE an other information sites should be in the box? I've contacted Microsoft waiting for a reply may just ring them? As anyone else noticed this and what did you do to get a solution? Also I have Nokia Lumia 635 took me ages try and open box to that used a blade" this just peeled open easily hmmm says it all really?

[viridis]

As @MI5 said..

[MI5]

Yeah thought I did

[Cleoriff]

Despite all of the 'it depends what O2 says on the box' comments.....I would say the OP was obviously expecting headphones to be supplied with the phone.... otherwise they wouldn't have posted.

Until @Anonymous comes back we will never know....:smileywink:

[jonsie]

Maybe it's just me but whatever the he'll o2 say is in the box I want what the manufacturer stipulates is in the box. Who the hell are o2 to decide what I as a customer should actually expect or receive.....

[Cleoriff]

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@jonsie wrote:

Maybe it's just me but whatever the he'll o2 say is in the box I want what the manufacturer stipulates is in the box. Who the hell are o2 to decide what I as a customer should actually expect or receive.....

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it isn't just you @jonsie I feel exactly the same. If I bought a car which the manufacturer advertised as having luxury mats inside....I would not expect the seller to have removed them......

[MI5]

Regardless of what anyone "thinks" should be included, o2 only have to legally supply what they advertise.
If the advertise headphones they need to provide them, if they don't, they don't.

[Cleoriff]

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@MI5 wrote:
Regardless of what anyone "thinks" should be included, o2 only have to legally supply what they advertise.
If the advertise headphones they need to provide them, if they don't, they don't.

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Of course that is the key issue. "If O2 advertise".....As said... until the Op comes back we wont know...

[viridis]

The important issue everyone's missing,
The bundled lumia headphones are crap.

[viridis]

Seriously, they are like 99p on eBay, op should swallow it up and get a pair of xiaomi pistons, beats beating sound for a tenner.

[jonsie]

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@viridis wrote:
The important issue everyone's missing,
The bundled lumia headphones are crap.

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Not the issue or the point....