Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

connection manager

I'm unable to open the messages in my mobile broadband connection manager.Twice now a GURU has said they would phone me back and have not.

Delete account

I've not used O2 for years. I just had a rogue password reset email - which reminds me, I'd like my account deleted. How do I do this? I have no O2 services. I believe that under data protection regulations I can ask you to now remove my personal dat...

Resolved! O2 Refresh The SCAM

Been thinking about this since August last year. Coming to the end of my contract i thought oh i have O2 refresh. Happy with my phone i decided to ask the QUESTION. I would like to keep my phone until my free upgrade what happens with my O2 refresh m...

Resolved! Order Confirmation

So I ordered an phone earlier today on pay monthly and selected collect from store at the delivery stage. I have received the legal document emails but haven't received a confirmation email that contains my collection reference so I can pick up my de...

Resolved! Upgrade email

Hi dont know if this is the right place but needing some help. I had a call to upgrade my phone and everything went fine and was told my upgrade was all sorted i just needed to follow the link in the email that was meant to be sent to me to finish th...

Resolved! Travel

Im going to Germany for 4 days next week and will need to use my phone to contact my friend who lives there. what do I need to do to make sure I dont rack up any hidden charges? Will my phone work over there?

Resolved! Pac code oromised but not received.

After 2 years of poor service and lack of signal I have had enough if O2.Yesterday I rang 202 to give 30 days notice to leave. I was promised I would receive a text with my PAC code. I assumed this would be immediate, but have still not received it. ...

Resolved! Mast not working

ME17 3EH local mast not working - hasn't been for sometime. Have spoken to an adviser - using TU Go now. Just want to know from the Network Team how much longer till the mast is fixed & normal service resumes? Not good for business or home use. Regis...

Resolved! False info from police regarding their 101 number

I've just been searching the posts regarding 101 & can see several saying it's a chargeable call. Yet the police tell you it's FREE! Was fuming to find out I'd been charged 30odd pence & never got to speak to anyone. Going to stick with dialing 999 o...

Evernote: App Discussion and Feedback Thread

Hi guys, Some of you may have seen the discussion that took place a few days ago about a great app called Evernote. Well, we're working with the Evernote team to make sure all O2 Pay Monthly, Pay & Go and Business customers get Evernote Premium for 1...

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