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Level 1: Joiner
Posts: 2
Registered: ‎06-12-2017
Accepted Solution

No service

No service in BA22 Yeovil for 3 days now? No feedback, No updates. Not good

Posts: 71,369
Topics: 461
Solutions: 7,845
Registered: ‎04-04-2012

Re: No service

You won’t get anything from o2.
Just keep reporting it and checking the status page for any info.
https://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Xperia Z5 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum


Level 1: Joiner
Posts: 2
Registered: ‎06-12-2017

Re: No service

Done..for 3 days. Set my phone for an update by text when repairs are completed. Nothing.
Many thanks. E
Posts: 47,135
Topics: 545
Registered: ‎14-01-2013

Re: No service

@EricatcarnetukIf you want to complain about your lack of service then use the info here https://www.o2.co.uk/how-to-complain

*The Game Is On*


Level 57: Major
Posts: 9,235
Registered: ‎31-03-2010

Re: No service

@Ericatcarnetuk Apart from lodging a complaint using the link provided to you by @Cleoriff, you might also want to travel to an area where you do get get service and call Customer Service on 202 from your phone. As your issue has gone on for several days, CS sometimes will offer you compensation as a goodwill gesture. Doesn't hurt to ask. Worst they can say is no.