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No service

Ericatcarnetuk
Level 1: Joiner
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No service in BA22 Yeovil for 3 days now? No feedback, No updates. Not good

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MI5
Level 94: Supreme
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You won’t get anything from o2.
Just keep reporting it and checking the status page for any info.
https://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
You won’t get anything from o2.
Just keep reporting it and checking the status page for any info.
https://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
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Ericatcarnetuk
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Done..for 3 days. Set my phone for an update by text when repairs are completed. Nothing.
Many thanks. E
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Cleoriff
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@EricatcarnetukIf you want to complain about your lack of service then use the info here https://www.o2.co.uk/how-to-complain

Veritas Numquam Perit

Girl in a jacket
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Bambino
Level 84: Resplendent
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@Ericatcarnetuk Apart from lodging a complaint using the link provided to you by @Cleoriff, you might also want to travel to an area where you do get get service and call Customer Service on 202 from your phone. As your issue has gone on for several days, CS sometimes will offer you compensation as a goodwill gesture. Doesn't hurt to ask. Worst they can say is no.

I DO NOT WORK FOR O2



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