o2 sim won't work in chinese phone

Anonymous · ‎03-09-2014

hi all, i bought a chinese phone, and it reads my sim but dosent allow any network coverage.. o2 say its blocked do i have to go into o2 to show them its not stolen or something?

Anonymous · ‎03-09-2014

Hi

It could be sim locked by the Chinese network if used or some regional software on the phone is not compatible in the uk.

O2 won't be able to lift that if it's imei blocked. Only the original network that placed any block can lift it.

jonsie · ‎03-09-2014

Have you tried any other network sim?

If it's country locked, sim locked or IMEI locked I'm afraid you need to take it up with the retailer.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎03-09-2014

Usually what happens with the Chinese phones is that the imei numbers are cloned and don't allow network access in the UK as they are blocked.
False economy and useless devices tbh.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-09-2014

Hi @Anonymous ! Would be great to know if you were able to solve this issue

O2

o2 sim won't work in chinese phone

Photos

Getting calls about O2 SIM Swap even though i have...

Smart watch plan

querry

Esim

Proof of purchase