Solved: Re: nokia 520 problem

joules · ‎22-12-2015

Hi two people just texted me on my nokia lumia 520 to say they have tried to phone me but cannot get through it says the other person has hung up, any idea what it could be please?

Joules

gmarkj · ‎22-12-2015

menu's might be different - i have a 640 at the minute - see below screen shot...

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MI5 · ‎22-12-2015

Could any number of reasons.
Try restarting your phone, check for network issues http://status.o2.co.uk/ and check that you haven't got quiet time turned on in settings.

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Curr946 · ‎22-12-2015

Poor signal area? Damaged phone / sim?

Try the sim in another phone and see how if the issue continues.

Current Phone: Sony Xperia XZ Premium

joules · ‎22-12-2015

Hi thank you, sorry what am I looking for in settings to find the quiet time?

Many thanks joules

PhoneChanger · ‎22-12-2015

Quiet times is a setting in Cortana's notebook where you can set times where you will not be disturbed, so people who call you don't get through (unless you have them added to your allowed list)

joules · ‎22-12-2015

I tried to phone from my landline and had the same message!

joules · ‎22-12-2015

if it is the sim then why would I be able to send and receive text messages? thanks

MI5 · ‎22-12-2015

Go to settings and scroll down to quiet times.
If on there will be a moon shape on the notification bar.

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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

joules · ‎22-12-2015

sorry not heard of that so must not have it?! checked the reception link and it is okay!

MI5 · ‎22-12-2015

@joules wrote:
if it is the sim then why would I be able to send and receive text messages? thanks

More likely to be a network issue with calls in your area tbh.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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