Other Devices
Ask the community about other devices including BlackBerry and Windows Phone.
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Welcome to the Other Devices board!

Hi everyone, Welcome to the Other Devices board! If you have a device that's not Apple or Android or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account ple...

Martin-O2 by Former Staff
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  • 6 replies
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Resolved! iPhone account and Apple Watch account

HelloI have an existing airtime contract for my phone. I want to buy an Apple Watch which comes with its own airtime contract. If, for business reasons, I move my iphone airtime to sky in the future, does this affect my Apple Watch and its contract. ...

RickHill by Level 1: Joiner
  • 1208 Views
  • 4 replies
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Resolved! System not working

Hi,I have a Huawei P20 Pro, there is a small amount of damage to the back screen already.This past week, my apps have stopped working, I have a pop up to close, wait or give feedback.The buttons to go back, the extra home button you can get on the sc...

Emily-92 by Level 1: Joiner
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Restricted Mode on Youtube while on mobile data

I am trying to watch Sky News Live on YouTube but it says "This video is restricted. Please check your network administration settings".I cant figure out how to turn restricted mode off. I found the button to turn it off on youtube but will only allo...

Robbby123 by Level 1: Joiner
  • 1917 Views
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Resolved! Unlocked DoCoMo Kyocera KY-01L

Hello,Does anyone know how I can find out (before buying) if an unlocked DoCoMo Kyocera KY-01L will be allowed to connect to the O2 network? 3G Network : UMTS HSDPA UMTS 800, 850, 1900, 2100 MHz4G Network : FDD-LTE 800, 2100(Band 1, 19)It looks like ...

Mark15 by Level 1: Joiner
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  • 9 replies
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Mobile data device

I have a mobile data only device and need to change my address on the account. For security, O2 send a code to the telephone number - the problem being, the code is sent to the number of the data device where there is now way of accessing any message...

Abs23 by Level 1: Joiner
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  • 3 replies
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Resolved! Deposit

Hi. How are you? My name is Kristiyan Stanchev. Today i do the orderFor new sim card and for phone. So you get deposit (255£) from me and my order is not done. I need a help.

Kristiyan by Level 1: Joiner
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Phone & Contract

Hi I'm again trying to send a message...I was misold my contract at carphone warehouse. My huawei phone freezes, loses sound, doesn't ring, has a mirrored effect back which has cracked all over.I have tried contacting C W but have had no response. Th...

Akorn by Level 1: Joiner
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Unable to send email from Doro 5516

I recently got a new Doro 5516 but am unable to send emails from my Plusnet account. I can receive them with no problems but as soon as I try to send one a message pops up instantly saying 'sending' and then another which says 'failed'. I have played...

Maddy by Level 1: Joiner
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  • 16 replies
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Resolved! SIM Data only

I have a Muama Ryoko mobile wifi device. My question is, does anyone know if I can put any data only SIM in this device from another supplier. ie O2, EE, 3, etc etc. Will still work?The ones the company recommend are quite expensive. Thank youMartin

Martin9 by Level 1: Joiner
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  • 4 replies
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