Other Devices
Ask the community about other devices including BlackBerry and Windows Phone.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Devices board!

Hi everyone, Welcome to the Other Devices board! If you have a device that's not Apple or Android or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account ple...

Martin-O2 by Former Staff
  • 143304 Views
  • 6 replies
  • 0 kudos

Samsung stopped working

My Samsung galaxy s20 5g has just suddenly stopped working, it was switched on and working fine then about 30mins later it was turned off and won't respond to anything even if I try to charge it.

Lisam84 by Level 1: Joiner
  • 2468 Views
  • 4 replies
  • 0 kudos

Resolved! Keep number

Hi. I will tomorrow be swapping from o2 pay as you go to o2 monthly. I therefore have two SIM cards and need to keep my number on the new pay monthly one.I see there is a form to complete online. It asks for my mobile number. Is this the new one or t...

Huawei Media Pad memory issues

I bought a Huawei MediaPad T5 10 16GB back in July, having previously had a Huawei Media Pad that I loved. Despite it being 16GB they fail to tell you it comes with around 7GB of pre-installed apps that you cannot remove. I've installed about four ap...

ekk100 by Level 1: Joiner
  • 1118 Views
  • 3 replies
  • 0 kudos

Resolved! Adding another phone to my contract

I am trying to buy another pay monthly phone on my O2 account, so I will have 2 all together. However when I go to checkout it is asking me if I want to change number for the existing phone or upgrade the other phone. Which I don’t want to do either ...

Megan1015 by Level 1: Joiner
  • 824 Views
  • 3 replies
  • 0 kudos

Resolved! iPhone account and Apple Watch account

HelloI have an existing airtime contract for my phone. I want to buy an Apple Watch which comes with its own airtime contract. If, for business reasons, I move my iphone airtime to sky in the future, does this affect my Apple Watch and its contract. ...

RickHill by Level 1: Joiner
  • 1204 Views
  • 4 replies
  • 0 kudos

Resolved! System not working

Hi,I have a Huawei P20 Pro, there is a small amount of damage to the back screen already.This past week, my apps have stopped working, I have a pop up to close, wait or give feedback.The buttons to go back, the extra home button you can get on the sc...

Emily-92 by Level 1: Joiner
  • 890 Views
  • 2 replies
  • 0 kudos

Restricted Mode on Youtube while on mobile data

I am trying to watch Sky News Live on YouTube but it says "This video is restricted. Please check your network administration settings".I cant figure out how to turn restricted mode off. I found the button to turn it off on youtube but will only allo...

Robbby123 by Level 1: Joiner
  • 1899 Views
  • 8 replies
  • 0 kudos

Resolved! Unlocked DoCoMo Kyocera KY-01L

Hello,Does anyone know how I can find out (before buying) if an unlocked DoCoMo Kyocera KY-01L will be allowed to connect to the O2 network? 3G Network : UMTS HSDPA UMTS 800, 850, 1900, 2100 MHz4G Network : FDD-LTE 800, 2100(Band 1, 19)It looks like ...

Mark15 by Level 1: Joiner
  • 3976 Views
  • 9 replies
  • 0 kudos

Mobile data device

I have a mobile data only device and need to change my address on the account. For security, O2 send a code to the telephone number - the problem being, the code is sent to the number of the data device where there is now way of accessing any message...

Abs23 by Level 1: Joiner
  • 846 Views
  • 3 replies
  • 0 kudos