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Sons sim card

Gary1984
Level 1: Joiner
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Hello we ordered a new sim for my sons watch, it wouldnt let us top up using the watch as it wouldn't show a dial pad so we entered the sim into our mobile phone and topped it up.

After putting it back into watch thinking it would be fine for him to use  it doesn't get any signal.

Have we done something wrong by putting this into our phone?  Thanks. 

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MI5
Level 94: Supreme
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@Gary1984 

No, that won't have harmed anything.

You probably need to input the O2 apn settings into the watch.

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120736 Posts
  • 605 Topics
  • 18184 Solutions
Registered:

@Gary1984 

No, that won't have harmed anything.

You probably need to input the O2 apn settings into the watch.

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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