Solved: Sons sim card

Gary1984 · ‎07-09-2021

Hello we ordered a new sim for my sons watch, it wouldnt let us top up using the watch as it wouldn't show a dial pad so we entered the sim into our mobile phone and topped it up.

After putting it back into watch thinking it would be fine for him to use it doesn't get any signal.

Have we done something wrong by putting this into our phone? Thanks.

MI5 · ‎07-09-2021

@Gary1984

No, that won't have harmed anything.

You probably need to input the O2 apn settings into the watch.

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎07-09-2021

@Gary1984

No, that won't have harmed anything.

You probably need to input the O2 apn settings into the watch.

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

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