cancel
Showing results for 
Search instead for 
Did you mean: 

Nokia lumia 710 internet connection problems

Anonymous
Not applicable

Over the last couple of weeks my Nokia will only connect to the internet/social media sites if I am connected to Wifi? Prior to that I could get internet connections anywhere? Any ideas what's happened? Thanks

Message 1 of 3
2,460 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:
Message 2 of 3
2,459 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

Text ACTIVE to 2020 again and save the settings. Previous ones may be corrupted.

Message 2 of 3
2,460 Views

MI5
Level 94: Supreme
  • 152087 Posts
  • 651 Topics
  • 28925 Solutions
Registered:
Check you have an active apn in your network settings (green dot next to the correct O2 setting).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
2,447 Views