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Insurance added without knowledge

Anonymous
Not applicable

on ‎14-06-2015 15:40

on ‎14-06-2015 15:40

When I originally got the phone, I declined the £12.50 insurance but I see now that it's added as a bolt on.

How could this happen and has anyone else experienced this?
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Anonymous
Not applicable
In response to Cleoriff

on ‎14-06-2015 22:42

on ‎14-06-2015 22:42

2 years? Oops no chance I think
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jonsie
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In response to Anonymous
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on ‎15-06-2015 04:56

on ‎15-06-2015 04:56

See what they say by all means. Bizarrely it could have worked out for the best if the phone had been lost or stolen....

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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gindygoo
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on ‎26-06-2015 12:37

on ‎26-06-2015 12:37

So, did u "fess up"? Or, did u get 2 years back dated insurance premiums?

I'd be shocked if it's the latter!

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