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Forgotten password

Block
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Hi, I forgot my password to oppo x2 Pro, I set password login normal to device but today I cannot login using the password. It's always say wrong password. Can somone help me? What u can do to reset the password?
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Bambino
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@Block See if this helps: https://support.google.com/accounts/answer/7682439?hl=en

I DO NOT WORK FOR O2



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Cleoriff
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@Block 

If you repeat the wrong password a few times, your device should ask you to reset a new one.

 

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Block
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Thank you, but problem isn't with my Google account, I set up password, login to Google account. I charge my phone, had few updates there. Phone was turn off and on and when I need password. I type my password but still see "wrong password"
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Block
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Unfortunately isn't working like that. I think I need do to o2 store to get my phone unlocked.. Problem starts when I turn off phone. I type password before and everything was OK. After updating application I see "wrong password"
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MI5
Level 94: Supreme
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@Block 

It may be asking for your Google password after a system update, not your phone password?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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