Solved: Re: Contract

Anonymous · ‎01-12-2013

Hello

It states on my o2 account that my contract renewal date is the 29th december 2013.

I was just enquiring about details on this - do I have to come in store to make sure it ends on this date or how else can I go about it? As I am not looking for a renewal and would like to stop the contract on it's end date.

Many thanks.

perksie · ‎01-12-2013

Just call O2 on 202 from your O2 phone and give 30 days notice, you can do this now.

If you want to keep the number ask for a PAC to transfer the number elsewhere.

If you do nothing it will become a 30 day account.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

View solution in original post

perksie · ‎01-12-2013

Just call O2 on 202 from your O2 phone and give 30 days notice, you can do this now.

If you want to keep the number ask for a PAC to transfer the number elsewhere.

If you do nothing it will become a 30 day account.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Bambino · ‎01-12-2013

The info perksie has given you is correct. If you want a more detailed explanation, look here: http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774

I DO NOT WORK FOR O2

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