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Jojo111
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When I bought my google pixel 8 pro it said i could claim a chromebook after 14 days but I can't find the promo any more to be able to claim

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Dave-O2
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@Denis3 Do you have a claim reference after submitting your claim for the gift? 

 

If so, please PM me with the details including your mobile number.

iPhone 16 Megathread //  Don't fall for scams  //  How to get Volt benefits
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MI5
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@Jojo111 

Have a look here Guide: Gift with Purchase  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
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@Jojo111 

 

The link is here https://reward-promos.com/reward/O2offer/en-GB/ 

Also remember if the offer was still on to claim your pre-paid mastercard as well https://www.o2claim.co.uk/ 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Denis3
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@Jojo111 , did you succeed with your claim?

I purchased eligible smartphone in mid-Feb, claimed pre-paid Mastercard the next day, after 60 days received nothing instead of promised £200 card, requested support from O2 claims, after 6 more weeks received nothing. Now I submitted the complaint to O2 but I after reading the reviews on the internet, I'm not very confident about it.

Looks like a cheap trick for the buyers who still believe O2 promises...

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pgn
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@Denis3 wrote:

@Jojo111 , did you succeed with your claim?

I purchased eligible smartphone in mid-Feb, claimed pre-paid Mastercard the next day, after 60 days received nothing instead of promised £200 card, requested support from O2 claims, after 6 more weeks received nothing. Now I submitted the complaint to O2 but I after reading the reviews on the internet, I'm not very confident about it.

Looks like a cheap trick for the buyers who still believe O2 promises...


If you have followed all the steps in Guide: Gift with Purchase  EXACTLY for your offer, @Denis3 - then contact Dave-O2 here to get help.

Good luck!

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Denis3
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@pgn ,

Thanks for your reply. I did follow the steps exactly as it is described in @Dave-O2 's guide. I got nothing except "we are working on your request" for 6 weeks after 65 days of paying for O2 Airtime. I ended up submitting a complaint to O2 and posting a review on TrustPilot. But to be honest, with 1.2 stars after 15,000+ reviews there, I really doubt that O2 cares about such "minor inconveniences" like false promises of the £200 rewards...

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Dave-O2
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@Denis3 Do you have a claim reference after submitting your claim for the gift? 

 

If so, please PM me with the details including your mobile number.

iPhone 16 Megathread //  Don't fall for scams  //  How to get Volt benefits
Contact us on Social MediaFacebook // Twitter // Instagram

 

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Denis3
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Thanks, @Dave-O2 . Sent you a PM.

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Dave-O2
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Thanks @Denis3 

 

 I have your PM and I'll be back in touch as soon as I can 👍

iPhone 16 Megathread //  Don't fall for scams  //  How to get Volt benefits
Contact us on Social MediaFacebook // Twitter // Instagram

 

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Denis3
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My problem was resolved with @Dave-O2 's help! The card arrived today.

Thank you, @Dave-O2 !

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