Other Devices
Ask the community about other devices including BlackBerry and Windows Phone.
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Welcome to the Other Devices board!

Hi everyone, Welcome to the Other Devices board! If you have a device that's not Apple or Android or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account ple...

Martin-O2 by Former Staff
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  • 6 replies
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Problem activating eSIM for Apple Watch Ultra

Hello, I'm having a similar issue if someone could help please - O2 CS seem to be little/no help (to the point where one of their tech team asked me to remove the SIM from my Apple Watch Ultra 2 and read out the SIM number.... ) I've been getting the...

Resolved! Apple Watch SE eSIM Profile

Hi Community last week I swapped from SIM to eSIMi then contacted sales to order my eSIM SmartWatch Plan for my Apple Watch on Sunday Monday morning I got a SMS just to confirm the plan is active I know see the Install eSim profile on the 02 App for ...

SimonHind by Level 1: Joiner
  • 1049 Views
  • 1 replies
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Device plan

Dear Team, Hope you're doing well, the purpose of message is I cancelled my device plan with in 14 days of receiving the phone then return the phone and they approved my return but now Still device outstanding balance is showing in my account and u s...

Muhammad5 by Level 1: Joiner
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  • 1 replies
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Resolved! Divice locked

How to unlock a device daughter put password on and not knowing what she put in s20

Tracey13 by Level 1: Joiner
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Where is my refund?

I am still waiting for a refund of £133 i went to my local shop as the customer service couldn't find my account... well they wont as i cancelled last year yet you have managed to find my bank account and have been taking money from my account.. when...

ombudsman by Level 1: Joiner
  • 651 Views
  • 1 replies
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Cancel an order

I unwittingly agreed to a new contract & iPhone 15 due to not being able to understand the person from O2. This occurred on the 2nd February 2024. I do not want this contract or phone. I have tried unsuccessfully on numerous occasions to cancel this ...

WilliamW by Level 1: Joiner
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  • 2 replies
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Resolved! Seeking guidance about mobile Wifi Devices

I’m going to be travelling to Sri Lanka in April and to Madagascar in June. I have been given a TP-Link 4G mobile wifi device which potentially my travel companion (joining me on both trips from USA) can also use. I’m not clear about best procedures....

Recommend a friend

Good afternoon I am wondering if you could do a recommend a friend as my missus is wanting to change from Vodafone.she would be wanting 4 sim only deals for her & her three children who are effectively not children but teenagers,however they would al...

Steve77 by Level 1: Joiner
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  • 2 replies
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