Claim free gift

[Jojo111]

When I bought my google pixel 8 pro it said i could claim a chromebook after 14 days but I can't find the promo any more to be able to claim

[MI5]

@Jojo111 

Have a look here Guide: Gift with Purchase  

[madasaf1sh]

@Jojo111 

The link is here https://reward-promos.com/reward/O2offer/en-GB/ 

Also remember if the offer was still on to claim your pre-paid mastercard as well https://www.o2claim.co.uk/ 

[Denis3]

@Jojo111 , did you succeed with your claim?

I purchased eligible smartphone in mid-Feb, claimed pre-paid Mastercard the next day, after 60 days received nothing instead of promised £200 card, requested support from O2 claims, after 6 more weeks received nothing. Now I submitted the complaint to O2 but I after reading the reviews on the internet, I'm not very confident about it.

Looks like a cheap trick for the buyers who still believe O2 promises...

[pgn]

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@Denis3 wrote:

@Jojo111 , did you succeed with your claim?

I purchased eligible smartphone in mid-Feb, claimed pre-paid Mastercard the next day, after 60 days received nothing instead of promised £200 card, requested support from O2 claims, after 6 more weeks received nothing. Now I submitted the complaint to O2 but I after reading the reviews on the internet, I'm not very confident about it.

Looks like a cheap trick for the buyers who still believe O2 promises...

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If you have followed all the steps in Guide: Gift with Purchase  EXACTLY for your offer, @Denis3 - then contact Dave-O2 here to get help.

Good luck!

[Denis3]

@pgn ,

Thanks for your reply. I did follow the steps exactly as it is described in @Dave-O2 's guide. I got nothing except "we are working on your request" for 6 weeks after 65 days of paying for O2 Airtime. I ended up submitting a complaint to O2 and posting a review on TrustPilot. But to be honest, with 1.2 stars after 15,000+ reviews there, I really doubt that O2 cares about such "minor inconveniences" like false promises of the £200 rewards...

[Dave-O2 · Accepted solution]

@Denis3 Do you have a claim reference after submitting your claim for the gift? 

If so, please PM me with the details including your mobile number.

[Denis3]

Thanks, @Dave-O2 . Sent you a PM.

[Dave-O2]

Thanks @Denis3 

 I have your PM and I'll be back in touch as soon as I can 👍

[Denis3]

My problem was resolved with @Dave-O2 's help! The card arrived today.

Thank you, @Dave-O2 !