Re: AOL.com problems with mail

Jenny105 · ‎20-12-2019

Hi. Is anyone else having trouble with AOL mail. About 18m ago I changed my email to AOL. Used mainly from my PC it was a susccess . In the past 6 months there have been problems and in the past 6 weeks positively unacceptable ability to access and use it.

It seems theres been a change of ownership , Is this the cause?

MI5 · ‎20-12-2019

Not used AOL since the 90's @Jenny105

What are the problems you're having?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Jenny105 · ‎25-12-2019

Hi M15. I think i have ITitis. I sent a reply to this last week. disappeared !

Its mostly login probs and failure to load. Ive tried 3 browsers. Chrome is the better.

There is sometimes freeze mid flow.

I have a Hotmail / outlook address which i reduced use of. About 3 yrs ago as important bills were being lost into delete or elsewhere, so i think IT/email itis is the probable cause.

MI5 · ‎25-12-2019

Hi @Jenny105

Not sure if there is an AOL app you can use on PC but worth checking out as may be more reliable than a browser based application.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎27-12-2019

Hey @Jenny105 are you still having problems with this?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Jenny105 · ‎28-12-2019

The aol site seems to have improved. Martin

I attempted to find a win 10 AOL app in microsoft store but none appeared

I found one by browsing but was sure the site app10store looked legit

The attempt to add AOL to my existing accounts doesnt seemed to have worked either

Im putting it down to IT itis which increases in severity each decade.

Jenny105 · ‎09-01-2020

The aol.com mail is now coming in alonside the hotmail mail. That seems to have worked ok.

Why is there no sign in to gain emails by this route?

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