Re: o2 and Carphone Warehouse - Page 2

gmarkj · ‎01-04-2020

Seems as though o2 are narrowing down their 3rd party retailers.

Wonder if this stretches to online arms of CPW?

https://www.cityam.com/o2-cuts-ties-with-carphone-warehouse-as-retailer-plots-store-closures/

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

gmarkj · ‎02-04-2020

Just spotted there is a message on the main o2 home page about the end of their agreement with CPW...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

jonsie · ‎02-04-2020

Yes it appears O2 are texting all CPW customers

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎02-04-2020

and offering free upgrades to refresh too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎02-04-2020

Probably also explains why customers are losing any additional data that was offered with CPW contracts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎02-04-2020

Just checked and you can't get a sim only on mobilephonesdirect or buymobiles (mobiles.co.uk is part of CPW).
You can still get contract deals through them.
For now...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here