cancel
Showing results for 
Search instead for 
Did you mean: 

o2 and Carphone Warehouse

gmarkj
Level 66: Unequalled
  • 12101 Posts
  • 94 Topics
  • 1125 Solutions
Registered:

Seems as though o2 are narrowing down their 3rd party retailers.

Wonder if this stretches to online arms of CPW?

https://www.cityam.com/o2-cuts-ties-with-carphone-warehouse-as-retailer-plots-store-closures/ 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 1 of 15
1,554 Views
14 REPLIES 14

gmarkj
Level 66: Unequalled
  • 12101 Posts
  • 94 Topics
  • 1125 Solutions
Registered:
Just spotted there is a message on the main o2 home page about the end of their agreement with CPW...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 11 of 15
550 Views

jonsie
Level 94: Supreme
  • 93252 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

MI5
Level 94: Supreme
  • 144677 Posts
  • 634 Topics
  • 27732 Solutions
Registered:
and offering free upgrades to refresh too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 13 of 15
545 Views

MI5
Level 94: Supreme
  • 144677 Posts
  • 634 Topics
  • 27732 Solutions
Registered:
Probably also explains why customers are losing any additional data that was offered with CPW contracts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 14 of 15
544 Views

gmarkj
Level 66: Unequalled
  • 12101 Posts
  • 94 Topics
  • 1125 Solutions
Registered:
Just checked and you can't get a sim only on mobilephonesdirect or buymobiles (mobiles.co.uk is part of CPW).
You can still get contract deals through them.
For now...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 15 of 15
543 Views