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PLEASE BEWARE!!!! O2 Email Scam

Bambino
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This was in my inbox this morning. I've deleted all the links and replaced them with x's so no one clicks on them. If I moused over the links they all start with o2.davinci-crm and I won't copy the rest for obvious reasons. Anyone else receive a mail like this? @Martin-O2 @Marjo are you aware of this?

 
This is an official O2 email|No pictures? 
O2
 
Your O2
Community account
O2 bubbles
Due to changing data regulations, we’ll soon need to delete all O2 Community online accounts that haven’t been used for 12 months or more. 

O2 Community is a useful space to share and learn tips from O2 customers. So if you’d like to ask a question on how to use a feature on your phone, or to give us some feedback on our service, any time, it’s a great place to go. 

To stay part of our O2 Community, simply sign into your account before 6 July 2018.
The European Online Dispute Resolution site xxxxxxxxx is there if you have a dispute about an online purchase from O2. See xxxxxxxxx for more. 

This email is from Telefónica UK Limited, a registered company in England and Wales. Regarding consumer credit, Telefónica UK Limited is authorised and regulated by the Financial Conduct Authority. Firm Reference Number: 718822

Registered office: 260 Bath Road, Slough, Berkshire, SL1 4DX. Registered no: 1743099. Please don’t r...
xxxxxxx|xxxxxxxx
Telefonica

I DO NOT WORK FOR O2



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Bambino
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That's why I asked Martin for an email address @jonsie, so I could forward the mail for them to be able to investigate the URL those links are pointing to. The screen grab will tell them nothing.

I DO NOT WORK FOR O2



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Martin-O2
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Thanks @jonsie

 

@Bambino We don't currently have an external Community email that I have quick access too. Could you please drop me PM with the URL's in question so I can pass them along to the team looking into this. 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Cleoriff
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@BambinoCould you not send the link via PM for Martin to investigate?

Veritas Numquam Perit

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Cleoriff
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Snap @Martin-O2 innocent

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Martin-O2
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@Cleoriff wrote:

Snap @Martin-O2 innocent


Great minds! laughing

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Bambino
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Done. @Martin-O2 check your PM inbox.

I DO NOT WORK FOR O2



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Bambino
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@Bambino We don't currently have an external Community email that I have quick access too. Could you please drop me PM with the URL's in question so I can pass them along to the team looking into this. 


@Martin-O2 Don't you think that reply, from the admin of a major telecommunications company sounds a little absurd? 

I DO NOT WORK FOR O2



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MI5
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Any dodgy emails can be sent to phishing@o2.com for investigation.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
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Surely o2 would prefer to have the full message headers from a spoofed email account, and the best way to get them is to email them.

 

I have to agree that not having an o2 email address is a bit well backwards.. 

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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jonsie
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The clue was in external, O2 no longer have any external email service (for the media team or for us mere mortals) since they shut the server down a number of years back. For obvious reasons they wouldn't want to put their internal servers at risk. I'm guessing phishing@o2.com uses a protected server.

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