Can't change the email on my O2 account.

LFC1966 · ‎25-09-2025

Hi,

I'm trying to change the email on my O2 account. But when I click on the link in the verification email I keep getting the message: "this verification link is no longer valid". Can someone look at this please.

Thank you.

MI5 · ‎25-09-2025

@LFC1966

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LFC1966 · ‎25-09-2025

OK, thank you.