cancel
Showing results for 
Search instead for 
Did you mean: 

O2 now offering 5G Stand Alone.

Enlli
Level 68: Extraordinaire
  • 8552 Posts
  • 60 Topics
  • 1762 Solutions
Registered:

Wouldn't mind LTE+ myself

 

https://news.virginmediao2.co.uk/virgin-media-o2-unveils-the-next-phase-of-its-mobile-network-evolut...

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 1 of 42
9,351 Views
41 REPLIES 41

Dave-O2
Community Manager
Community Manager
  • 874 Posts
  • 62 Topics
  • 33 Solutions
Registered:

@Enlli Just to be clear you WILL need the new R15 5G SIM to use this latest technology, if you've had a new SIM from around mid January this year, it's likely you will have the correct SIM. If not you will need to request a new one via the usual routes 😊

 

If you're unsure on your type of SIM, customer services can easily confirm 👍

 

@fng52 We've got no further details to share currently on using this technology with your device. Please keep an eye out for any future updates 👍

 

 

iPhone 16 Megathread //  Don't fall for scams  //  How to get Volt benefits
Contact us on Social MediaFacebook // Twitter // Instagram

 

Message 11 of 42
1,967 Views

Salem874
Level 2: Apprentice
  • 44 Posts
  • 4 Topics
  • 0 Solutions
Registered:

HI @Dave-O2 

 

What is "Pay Monthly 360"? Obviously, we all know what Pay Monthly is, but the addition of "360" seems to be an important distinction. Can you advise? I don't think is the a plan/tariff under that name....

Message 12 of 42
1,960 Views

Dave-O2
Community Manager
Community Manager
  • 874 Posts
  • 62 Topics
  • 33 Solutions
Registered:

Hey @Salem874 

 

You can find more on this below ↘️

 

O2 System Updates – 360

 

iPhone 16 Megathread //  Don't fall for scams  //  How to get Volt benefits
Contact us on Social MediaFacebook // Twitter // Instagram

 

Message 13 of 42
1,954 Views

Salem874
Level 2: Apprentice
  • 44 Posts
  • 4 Topics
  • 0 Solutions
Registered:

Thanks @Dave-O2 

Is there a way customers can know if theyve been migrated, especially in cases like this, where you need to have been migrated to use a service (like Standalone 5G)?

Message 14 of 42
1,943 Views

madasaf1sh
Level 78: King of Kings
  • 11899 Posts
  • 66 Topics
  • 3211 Solutions
Registered:

@Salem874 

 

Your myo2 on the web will have a modern look, and you will only have one Direct Debit for device and airtime coming out of your bank account.

 

And bear in mind its only for some devices....

 

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 15 of 42
1,912 Views

Oxonian
Level 36: Perceptive
  • 10530 Posts
  • 259 Topics
  • 32 Solutions
Registered:

@madasaf1sh wrote:

@Salem874 

 

Your myo2 on the web will have a modern look, and you will only have one Direct Debit for device and airtime coming out of your bank account.

 

And bear in mind its only for some devices....


 

And certainly not for anyone on PAYG @Salem874.  

Message 16 of 42
1,887 Views

garetc
Level 7: Part Timer
  • 174 Posts
  • 10 Topics
  • 2 Solutions
Registered:

At least O2 have rolled it out to all customers who have been migrated t0 360 rather than the mess that Vodafone are claiming that has launched.

 

If you can see the 5G add-on in my O2 then you've been migrated and/or if you can access your account via mymobile2.o2.co.uk

iPhone 16 Pro Max (EE/Vodafone)
Samsung S24 Ultra (O2/Three)
Message 17 of 42
1,883 Views

garetc
Level 7: Part Timer
  • 174 Posts
  • 10 Topics
  • 2 Solutions
Registered:

Vodafone don't have SA on iPhone yet.

 

It's still slowly rolling out for a limited customer base for plans taken after a certain date and certain Android handsets.

iPhone 16 Pro Max (EE/Vodafone)
Samsung S24 Ultra (O2/Three)
Message 18 of 42
1,882 Views

Enlli
Level 68: Extraordinaire
  • 8552 Posts
  • 60 Topics
  • 1762 Solutions
Registered:

@garetc Acording to the post from Dave-O2 you still may need a new SIM

So few people will see it on their phones just now

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 19 of 42
1,865 Views

garetc
Level 7: Part Timer
  • 174 Posts
  • 10 Topics
  • 2 Solutions
Registered:

Guessing it will work on eSIM if you have one.

iPhone 16 Pro Max (EE/Vodafone)
Samsung S24 Ultra (O2/Three)
Message 20 of 42
1,863 Views