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News : Apple responds to iPhone 6 Plus bending issue; says it’s ‘extremely rare’ in normal use

Anonymous
Not applicable
Source : iphonehacks

Link http://www.iphonehacks.com/2014/09/apple-responds-iphone-6-plus-bending.html

"Apple responds to iPhone 6 Plus bending issue; says it’s ‘extremely rare’ in normal use"

Statement from Apple

"Our iPhones are designed, engineered and manufactured to be both beautiful and sturdy. iPhone 6 and iPhone 6 Plus feature a precision engineered unibody enclosure constructed from machining a custom grade of 6000 series anodized aluminum, which is tempered for extra strength. They also feature stainless steel and titanium inserts to reinforce high stress locations and use the strongest glass in the smartphone industry. We chose these high-quality materials and construction very carefully for their strength and durability. We also perform rigorous tests throughout the entire development cycle including 3-point bending, pressure point cycling, sit, torsion, and user studies. iPhone 6 and iPhone 6 Plus meet or exceed all of our high quality standards to endure everyday, real life use.

With normal use a bend in iPhone is extremely rare and through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus. As with any Apple product, if you have questions please contact Apple."
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Anonymous
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I'm just so glad I received a notification about the 'No Service' issue before updating to iOS 8.0.1 before I hooked up to iTunes !

Someone's getting canned over that I expect.

I'm not concerned over the #bendgate. I played with a 6 plus today and it would take some twisting and force to bend one in my usage.
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MI5
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@Anonymous  Clearly not in this case.....

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jonsie
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In Liverpool today I couldn't get near one in the Apple store, hordes of people trying to get to the demos. Probably bent now anyway...

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anticpated
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You know that some knucklehead is going try and bend it deliberately then claim a replacement. Or even fly-by night mobile services who 'unbend' your iphone. A vice and lots of luck is what you need.

 

Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra
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Beenherebefore
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@Anonymous wrote:
iPhone 6 and iPhone 6 Plus feature a precision engineered unibody enclosure constructed from machining a custom grade of 6000 series anodized aluminum, which is tempered for extra strength."
6000 series are alloyed with magnesium and silicon, are easy to machine, and can be precipitation hardened, but not to the high strengths that 2000 and 7000 can reach.

 http://en.wikipedia.org/wiki/Aluminium_alloy

"My life is a facsimile of a sham"
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MI5
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So basically "cheap" then.......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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jonsie
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Beenherebefore
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@MI5 wrote:
So basically "cheap" then.......

Well....on the face of it a cheaper option but you need to know what the various grades are normally used for.

 

So if you were building a plane then you might use 7000 grade.

 

What Apple have published is no more than we should expect as a corporate statement.....they are definitely not going to say "we may have messed up on metal specifications"

 

But if the specification was less resistant to bending than the screen glass then they have messed up. 

"My life is a facsimile of a sham"
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MI5
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Glass tends not to bend too well.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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At least they haven't said "you're bending it the wrong way", or "you're trying to bend it with the wrong hand".....

I DO NOT WORK FOR O2



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