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A 'Timely' Experience!

Cleoriff
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Christmas is coming ....so they tell me....

As I hate any type of Christmas shopping that involves going into shops, I have a mantra.."If it can't be bought online...it doesn't get bought'...(It works for me....usually)

Last night at 22.15, in an effort to kick off my present buying I went into the Carphone Warehouse online site

I purchased, without problem a Samsung Gear watch......(or so I thought)....

I received the email order acknowledgement and went to bed happy (thinking as you do...that was another present bought) :wink:

This morning, I received a text from my bank asking if I had attempted a purchase for £249..If Yes I was to press Y and they 'would unblock my card'....I pressed Y..and had another text back saying 'we have now unblocked your card.Please re-order the item'....

No problem I thought, this bank is putting into place good security measures.....

So I went in and filled in all the purchase details again...time consuming...but hey?.. However, before I pressed buy now..I rang CPW (I wanted to make sure I didn't buy 2 watches)

Lovely guy on the phone...Assured me he would cancel the first order and stay on the phone till the second order was cleared...

He waited....and waited...and waited (as did I).....

The second transaction did not go through....

I rang my bank ...enraged...

Apparently my text did NOT unblock my card immediately as promised. Bank CS had to go through to their Fraud Dept and get them manually to unblock it...

Here is the 'joke' of all this easy online ordering malarky

For the THIRD time I needed to re-order this watch...which I did...and then ring CPW again to check that the 3rd transaction had gone through...

Eureka ...it has been processed apparently...and I am assured by CPW...I should get this watch tomorrow.....

Will I get one watch or three...?? We will see...

Moral to this tale.... Online shopping aint all it is cracked up to be...

 

Veritas Numquam Perit

Girl in a jacket
Message 1 of 58
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jonsie
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@Cleoriff wrote:

Having said I keep refeshing the page...I am now off to the vets with 2 cats for booster injections...

I will have to open my banking app on my phone Smiley Frustrated...oh yeah ...and use a DIFFERENT card to pay the damn vet bill...


Don't worry the cats will look after you....

Message 21 of 58
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Anonymous
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@Cleoriff wrote:

 

Will I get one watch or three...?? We will see...

 

 


I'll give you a fiver for one of the spares! 

Message 22 of 58
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jonsie
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@Anonymous wrote:

@Cleoriff wrote:

 

Will I get one watch or three...?? We will see...

 

 


I'll give you a fiver for one of the spares! 


...and a tenner for the other from me :wink:

Message 23 of 58
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Cleoriff
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I will need more than that..vet bill £80...

However bank statement still looking ok....so far....

Veritas Numquam Perit

Girl in a jacket
Message 24 of 58
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MI5
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@Cleoriff wrote:

I will need more than that..vet bill £80...


I'd have done it for £40 :wink:

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 25 of 58
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Cleoriff
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@MI5 wrote:

@Cleoriff wrote:

I will need more than that..vet bill £80...


I'd have done it for £40 :wink:


I have heard of your boasts before King of Kings...*it don't impress me much*..

Veritas Numquam Perit

Girl in a jacket
Message 26 of 58
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MI5
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No faith......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 27 of 58
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Cleoriff
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@MI5 wrote:
No faith......

Maybe needs restoring..... (my faith I mean....)

Veritas Numquam Perit

Girl in a jacket
Message 28 of 58
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Cleoriff
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Anyway...I need to take a break...Billy Idol is on Loose Women...

Veritas Numquam Perit

Girl in a jacket
Message 29 of 58
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Beenherebefore
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@Cleoriff wrote:

Billy Idol is on Loose Women


Doesn't surprise me 

"My life is a facsimile of a sham"
Message 30 of 58
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